Practice Policies

Welcome to Empowerment Solutions Therapy! We are committed to providing exceptional care and creating a safe, supportive, and healing environment for all clients. To ensure a smooth and effective therapeutic experience, we kindly ask that you review our practice policies:

• All therapy sessions are scheduled based on the agreed-upon time and frequency between you and your therapist.
• Sessions typically last 50 minutes unless otherwise specified.

• All sessions are confidential, in line with the legal and ethical guidelines for therapy practices.
• Information shared in therapy is protected, and we will never disclose any personal information without your consent, except when legally required or if there is a risk of harm to yourself or others.

• We maintain clear professional boundaries in our relationship, and all therapy sessions are conducted in a professional and respectful manner.
• Any behavior that violates professional boundaries may result in the termination of therapy.

At Empowerment Solutions Therapy, we understand that life can be unpredictable, and sometimes you may need to cancel or reschedule your session. However, to respect both your time and the therapist's time, we have the following policies in place:

• Late Cancellations: If you need to cancel your session, we ask that you notify us at least 24 hours in advance. Cancellations made within 24 hours of your scheduled session will incur a fee of $100.
• No-Show: If you do not show up for your session without prior notification, a $100 fee will also be charged.
• Rescheduling: If you need to reschedule a session, please contact us at least 24 hours before your scheduled appointment to avoid cancellation fees.

We understand that emergencies and unforeseen events may occur. Please contact us as soon as possible if you are unable to attend a session. We will do our best to accommodate you, though fees will apply as outlined above.

• Payment is due at the time of service unless otherwise arranged.
• We accept payment via credit card, debit card, cash or zelle/venmo.
• We do accept insurance, please contact us to verify if we are covered under your plan.

We appreciate your understanding and cooperation with these policies. By adhering to them, we ensure that we are able to provide the best service to all our clients. Thank you for choosing Empowerment Solutions Therapy!